Daring Fireball: Life as a Facebook Moderator The article he's linking to has been doing the rounds, but it's Mr Gruber's critique I found especially resonant, particular this quote: "There is something fundamentally wrong with a platform that – while operating exactly as designed – requires thousands of employees to crush their own souls." I use Facebook these days, but I still think that broadly, we'd all actually be better off if it was simply shut down. I don't think it provides any net benefit that we did not manage better with other tools before it existed.