In future, I shall employ alien space bats in all things. Just because I want to be able to answer the question "how're you going to do that" by shouting "WITH ALIEN SPACE BATS" at people.
I know that this is just words. It's an easy thing to say, and it costs him nothing. Of course it was bound to happen. But still: it has taken such a very long time for it to be said, and it is absolutely right that it should be said. And as cynical as I am about politics and politicians, it still makes me happy when they do something that I agree with 100%, however easy and simple it is. And it's this simple "we’re sorry, you deserved so much better."